Privacy Policy

1. Introduction

WooPlugins ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

2. Information We Collect

Information You Provide

• Account information: Name, email address, and password when you create an account
• Billing information: Payment details processed securely through Stripe (we do not store full card numbers)
• Support requests: Information you provide when contacting our support team
• Communications: Emails and messages you send to us

Information Collected Automatically

• Usage data: Pages visited, features used, and interaction patterns
• Device information: Browser type, operating system, and screen resolution
• Log data: IP address, access times, and referring URLs
• Cookies: Small data files stored on your device (see Cookie Policy below)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process transactions and send billing notifications
• Deliver license keys and product updates
• Respond to support requests and technical inquiries
• Send product announcements and marketing communications (with your consent)
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraud or security issues

4. Data Sharing

We do not sell your personal information. We may share data with:

• Stripe: For payment processing
• Email service providers: For transactional and marketing emails
• Analytics services: For website usage analysis (anonymized data)
• Legal authorities: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 30 days for backup purposes and as required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Export your data in a portable format
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at our contact page.

8. Cookies

We use cookies to:

• Essential cookies: Required for site functionality (login sessions, cart)
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Continued use of our Services after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page.